The differences between CRM systems, such as GoldMine and Salesforce.com, as well as the quality of data, bring in a number of challenges for integration experts.
A recent report reveals what adds to an enterprise's TCO year after year, as well as how data integration and focus on the user can help minimize the expenditures.
Proprietary ETL tools have traditionally been expensive, with a typical license costing $25,000 to $500,000. Sometimes, they overlap within a single enterprise.